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Cookie Policy

Cookie Policy

How Cookies Help Us Improve the K-12 Safe Platform

1. INTRODUCTION

This Cookie Policy explains how Altus Learning Private Limited (“Company”, “we”, “our”, or “us”) uses cookies and similar technologies when you visit www.k12safe.com, use the K-12 Safe web application, or access any related online services (collectively, the “Platform”).
This Policy explains:
  • what cookies are;
  • the types of cookies we use;
  • why we use them;
  • how long they are stored;
  • how you can manage your cookie preferences; and
  • your rights regarding cookies.
This Cookie Policy should be read together with our Privacy Policy and Website Terms of Use.
By using the Platform, you acknowledge that cookies may be used in accordance with this Policy and your browser or cookie preferences.

2. WHAT ARE COOKIES?

Cookies are small text files placed on your computer, mobile phone, tablet, or other device when you visit a website. They help websites recognise your device, remember your preferences, improve performance, and enhance security.
    In this Policy, the term “cookies” also includes similar technologies such as:
  • web beacons;
  • pixel tags;
  • local storage;
  • session storage; and
  • similar tracking technologies.
Cookies generally do not identify you directly. However, some cookies may collect information such as your IP address, browser type, device information, or browsing activity. Where such information constitutes personal data under applicable law, we process it in accordance with our Privacy Policy and the Digital Personal Data Protection Act, 2023.

3. WHY WE USE COOKIES

We use cookies only for legitimate business and operational purposes. These include:
    Security
  • protect user accounts;
  • prevent unauthorised access;
  • detect suspicious activity;
  • prevent fraud; and
  • maintain the security of the Platform.
    Authentication
  • recognise you after you sign in;
  • maintain secure login sessions; and
  • prevent repeated authentication during a browsing session.
    Platform Functionality
    To remember your preferences, including:
  • language selection;
  • dashboard settings;
  • notification preferences;
  • time zone; and
  • other user preferences.
Performance
To improve the speed, stability, and reliability of the Platform by identifying technical issues and monitoring system performance.
Analytics
To understand how users interact with the Platform so that we can improve features, usability, and overall user experience. Analytics data is generally aggregated and does not directly identify individual users.
Compliance and Audit
To maintain system records required for security monitoring, troubleshooting, internal audits, and compliance with applicable laws.
What We Do Not Use Cookies For
    We do not use cookies to:
  • sell your personal data;
  • display behavioural advertising based on your browsing across unrelated websites; or
  • track you for unrelated commercial purposes.

4. TYPES OF COOKIES WE USE

We use the following categories of cookies.
    A. Strictly Necessary Cookies
    These cookies are essential for the Platform to function properly.
    They enable core features such as:
  • secure login;
  • session management;
  • user authentication;
  • fraud prevention;
  • cybersecurity protections; and
  • load balancing
Without these cookies, certain parts of the Platform may not function correctly.
These cookies generally remain active only for the duration of your browsing session or until you log out.
B. Functional Cookies
    These cookies remember your choices to provide a more personalised experience.
    For example, they may remember:
  • preferred language;
  • dashboard layout;
  • notification settings;
  • theme preferences; and
  • time zone.
Most functional cookies remain on your device for up to twelve (12) months unless deleted earlier. You may disable these cookies, although some personalised features may no longer be available.
C. Analytics Cookies
    Analytics cookies help us understand how visitors use the Platform.
    They collect information such as:
  • pages visited;
  • features used;
  • session duration;
  • browser type;
  • operating system;
  • device type; and
  • error reports.
Where appropriate, we use trusted analytics providers such as Google Analytics with privacy-enhancing settings. Analytics cookies help us improve the Platform but are not required for its core functionality. Where required by applicable law, these cookies will be used only with your consent.
D. Security Cookies
    Security cookies help us:
  • detect suspicious login attempts;
  • identify unusual account activity;
  • prevent automated attacks;
  • monitor system integrity; and
  • protect user accounts from unauthorised access.
These cookies are essential to maintaining the security of the Platform. Disabling them may reduce the security of your account.

5. THIRD-PARTY COOKIES

Some features of the Platform rely on trusted third-party service providers. These providers may place their own cookies when you use the Platform. Depending on the services we use, these may include providers for:
  • website analytics;
  • cloud hosting;
  • single sign-on (SSO);
  • payment processing;
  • customer support;
  • email delivery; and
  • performance monitoring.
    • These cookies are governed by the privacy and cookie policies of the respective third-party providers.
The Company does not control how third-party providers collect or process information through their own cookies. We encourage you to review the privacy policies of those providers before using their services. At present, we do not use third-party cookies for behavioural advertising or cross-site advertising.

6. YOUR COOKIE CHOICES

You have control over how non-essential cookies are used on the Platform. Where required by applicable law, we will seek your consent before placing non-essential cookies on your device. You may choose to:
  • accept all cookies;
  • reject non-essential cookies; or
  • customise your cookie preferences through the cookie banner or preference centre (where available).
You may also change your preferences at any time by updating your browser settings or using the cookie preference tool available on the Platform. Please note that withdrawing your consent will not affect any processing carried out before your consent was withdrawn.

7. MANAGING COOKIES

    Most web browsers allow you to manage cookies by: You may choose to:
  • viewing stored cookies;
  • deleting cookies;
  • blocking all or selected cookies;
  • blocking third-party cookies; and
  • clearing browsing data.
You can manage cookies through your browser settings. Instructions are available from your browser provider, including Google Chrome, Mozilla Firefox, Microsoft Edge, Apple Safari, and Opera.
If you disable or block certain cookies, particularly Strictly Necessary or Security Cookies, some features of the Platform may not function correctly, including secure login, session management, and personalised settings.

8. COOKIE RETENTION

We retain cookies only for as long as necessary to fulfil their intended purpose. Generally:
Retention periods may vary depending on the cookie, browser settings, legal requirements, or operational needs.

9. DO NOT TRACK

Some browsers allow users to enable a “Do Not Track” (DNT) setting.
As there is currently no universally accepted standard for interpreting DNT signals, the Platform may not respond consistently to such requests.
You can manage your privacy preferences using your browser settings or the cookie controls provided on the Platform.

10. CHANGES TO THIS POLICY

    We may update this Cookie Policy from time to time to reflect:
  • changes in applicable laws or regulations;
  • improvements to the Platform;
  • changes in technology;
  • changes in our business operations; or
  • security or operational requirements.
The revised Policy will be published on the Platform with an updated “Last Updated” date.
Where required by law or where the changes are material, we may also notify you through email, a banner on the Platform, or another appropriate communication method.
Your continued use of the Platform after the updated Policy becomes effective constitutes your acknowledgement of the revised Policy, subject to any consent requirements under applicable law.

11. CHILDREN

The Platform is intended for educational institutions and their authorised personnel. It is not designed for use by individuals under 18 years of age.
We do not knowingly use cookies to collect personal data directly from children.
If we become aware that personal data of a child has been collected through cookies in violation of applicable law, we will take appropriate steps to delete such information.

12. CONTACT US

If you have any questions about this Cookie Policy or our use of cookies, please contact us:
Altus Learning Private Limited
Product: K-12 Safe
Website: https://k12safe.com
General Email: ______________________
Privacy Email: privacy@k12safe.com
Registered Office: Y-89, Ground Floor, Hauz Khas, New Delhi – 110016, India

13. GRIEVANCE OFFICER

If you have any concerns regarding the processing of your personal data through cookies, you may contact our Grievance Officer.
Company: Altus Learning Private Limited
Email: grievance@k12safe.com
Address: ______________________
We will acknowledge your complaint within a reasonable time and endeavour to resolve it in accordance with applicable law. If you are not satisfied with our response, you may exercise your rights under the Digital Personal Data Protection Act, 2023, including approaching the competent authority where applicable.

14. MISCELLANEOUS

Scope
This Cookie Policy applies only to the K-12 Safe Platform and related online services operated by the Company. It does not apply to third-party websites or services that may be linked from the Platform.
Relationship with Other Policies
This Cookie Policy should be read together with our Privacy Policy and Website Terms of Use. In the event of any inconsistency relating to the processing of personal data, the Privacy Policy shall prevail.
Governing Law
This Cookie Policy shall be governed by the laws of India. Any dispute arising out of or relating to this Policy shall be subject to the exclusive jurisdiction of the courts at Ahmedabad, Gujarat, India, unless otherwise required by applicable law.
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